FAQ

We offer courses in Excel, PowerPoint, Power BI, and more. See all our available courses here.

You get 12 months of access from the start date.
After purchase, you can log in and revisit lessons as many times as you’d like during that period.

For extended access, feel free to contact us directly.

Yes, our courses are available in English, Swedish, and Norwegian. However, not all courses are yet available in every language.

Yes. You’ll find your certificate under the “Diploma” section or via “My Account.”
The certificate can be downloaded as a PDF or shared on social media, including LinkedIn.

Yes, even after you’ve completed the course, you can review and repeat lessons as much as you like.

Yes, all example files used in the courses are downloadable and free to use.

Absolutely! You can try our free Excel course Excel in One Hour to explore the platform and content.

Yes, we offer “kickoffs” for school classes and corporate teams – short introductions to Learnesy, the platform, and our courses.

If you’re interested in booking a kickoff, email sales@learnesy.com or let us know when placing your order.

Yes, we offer advanced courses – primarily in Excel.
You can explore them here.

You can check out our blog, where you’ll find loads of useful Excel tips and free material.

You can start any course immediately after purchase. All courses are available online, with no fixed start dates.

No installation is required to view lessons – all e-learning takes place online in your web browser.
However, you may need to download the software used in the course.

If you need a Microsoft 365 subscription, you can get one here.

Yes, you can watch lessons on any smartphone or mobile device with an internet connection.

Lessons are always available online, but cannot be downloaded.

To mark a course as complete, all lessons and quizzes must be marked as completed.
You can check which lessons are done by making sure the icons to the left of the titles are green in the navigation panel.

Still having trouble? Contact support@learnesy.com.

First, try restarting your browser. If that doesn’t help, restart your computer and try a different browser.
Still not working? Send a message to support@learnesy.com, and if possible, include a screenshot.

By default, Microsoft Edge opens Office files in the browser.
To turn this off, go to Settings > Downloads and disable “Open Office files in the browser.”

In some cases, yes. However, we recommend downloading the files, as browser versions of Excel have limited functionality compared to the desktop version.

Yes, you can change your password by going to “My Account” and then selecting “Settings.”
You can also reset your password by clicking “Log in” and then “Forgot your password?”

Go to “My Account” and select “My Courses.”
There you can also see your course progress, course details, certificates, and how much access time you have left.

Go to “My Account”. In the left-hand menu, you’ll see all your courses along with their access expiration dates.

First, make sure you’ve logged in with the correct email address.
If your courses still don’t appear and you only have one account registered with Learnesy, please contact support@learnesy.com.

No. The registration link is only used once to create your user account and assign the correct courses.
After that, just use the regular login page to access your account.

Open your certificate via the “Diploma” button or under “My Account”. Then click “As PDF” to download a copy.

You can update your name by going to “My Account” → “Settings.”
If the issue persists, contact support@learnesy.com.

Yes! You can share your certificate via Facebook or LinkedIn using the “Share Certificate” option.

No, you should first contact the reseller directly for any billing questions.

Yes, absolutely. Contact us at sales@learnesy.com and we’ll be happy to help.

You can pay by credit card or invoice (for business purchases).

You can view our pricing overview here.

We welcome all feedback! Please email us at support@learnesy.com.

Feel free to send your question to support@learnesy.com, and we’ll assist you.

Yes, but you’ll need special admin rights on your account. Contact support@learnesy.com for more details.

Yes, you can. You can learn more about this during a kickoff or by emailing hej@learnesy.com.

Yes! We truly appreciate reviews as they help us reach more learners.
You can leave your review here, thank you in advance!

You’ll find us on LinkedIn and Facebook, where we post updates and Excel tips.

We gladly accept referrals! Send your tip to hej@learnesy.com.
If your tip leads to a purchase, you’ll receive 20% off your next course.

Yes, we send out a newsletter every other week. Scroll to the bottom of our site to subscribe.