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FAQ

What is included?

For how long do I have access to the course?

The prices on the website refer to full access to the courses for 12 months. If you would like to have longer access to the course than 12 months, contact us and we will help you with a solution.

Do I get a certificate when I have finalized the course?

Yes! After you have completed the course, you can download the diploma yourself. Navigate to “My courses” and click on the course you have completed100%. Click on the button “Download certificate”.

Can I continue to watch the videos after I have passed the exams and received the certificate?

Yes, after you receive your course certificate, you can continue to repeat the assignments and watch the lesson unlimited times during the subscription period.

We are several employees at our company who want to have access to your online education- Can we get a discount?

Yes! Read more about our offers to companies at https://learnesy.com/for-companies/. Feel free to contact us and we will assist you.

Technical Questions

What version of Office program are the videos recorded in?

The videos are recorded in Office 2019 and work wells for everyone with Office 2007/2010/2016/365.

Do I need to install something?

No. There is no installation required to watch the videos, all e-learning is done online via a web browser. However, to be able to pass the quizzes, you will need the Office package. You can solve this by either borrowing a computer that has the Office package installed and sign in to your user account, or by subscribing to MS Office for 65 SEK/month which you do by following this link.

Can I download assignment files?

Yes, all assignments are downloadable and free to use.

Can I watch the videos from my mobile and tablet?

Yes, you can watch the videos on all smartphones and other mobile devices with internet connection.

Can I download the videos?

The video films are available at any time online, but the videos cannot be downloaded.

I have issues with watching the lessons and downloading the exercises

Try to resolve the issue by restarting your web browser first. If you continue to experience problems, we recommend you restart your computer and test another web browser. If you still can’t watch the lessons or download exercise files, send an email to support@learnesy.com and attach a print screen.

My courses

I have bought a course package but cannot see my courses - When do I get access?

Within 24h after your purchase we will give you access to all the courses in the package. Sign in and click on “My Account” and then select the language in which the courses are in and you will see your courses.

My subscription period has expired - How do I renew it?

Go to our courses and click on “Take this course” and fill in your payment details. Within 24 hours you will have a renewed 12 month access to your course.

I cannot find the courses that I should have access to

Sign in and click on “My Account” and then select the language in which the courses are in and you will see your available courses.

I have finalized a course, but it says that I have not completed 100%

In order for a course to be marked as completed, all lessons need to be marked as completed. Under video lessons you will find the button “Mark as done”.

My name is misspelled in my diploma

Email support@learnesy.com and you will get help with changing your name.

Account details

I cannot sign into my account

If you have issues with signing in, try to click on “forgot your password”.
If you still can’t sign in, please email to support@learnesy.com

I have not received my sign in details which should have been sent out to my email address

Most frequently, the email with your sign in details has been marked as a spam, we kindly ask you to search for the email in your spam inbox.

If you are a student and have gained access to the courses through a higher education, there is a likelihood that the institution has exported e-mail addresses from Ladok. Check which email address you have registered in Ladok.

If you still haven’t found your sign in details or want to change your email address, please contact support@learnesy.com

Contact us for assistance in finding right course

sales@learnesy.com +46 733-30 20 60

andreas yngve

09:46 17 Sep 24

I was given access to this platform by the school and I would really recommend it. Very very useful and educational lessons from which you learn an incredible amount. I will really use this in my future career.

Philip Tedeby

09:19 09 Sep 24

I have now taken three courses on Learnasy, Excel Basic, Excel Economic Analysis and Power BI Basic, and I am very satisfied with the platform. The courses are very well structured, which has made learning both flexible and effective. Each part is built up in a clear way and explained step by step, which makes it easy to follow along, even for beginners.A great strength of Learnasy is how they manage to combine theory with practical exercises. You not only get to learn functions and tools, but you also get to directly apply the knowledge in realistic scenarios, which I think has been very rewarding. This means that you really gain an understanding of how you can use Excel and Power BI in real work tasks.The courses were also reasonably challenging and required me to really commit to absorbing all the material. This meant that I learned an incredible amount that really feels relevant to working life.Overall, I'm very impressed with Learnasy and highly recommend it to anyone who wants to develop their skills, especially within the Microsoft suite!

Jovan Jaksic

12:16 22 Aug 24

Lise K

12:14 19 Aug 24

I have had a good experience with the Power BI course at Learnesy. The course is well structured and easy to understand. Recommended!

Johan Lund

10:23 12 Aug 24

Very good and educational content. Always very accommodating when I contacted them for support. Highly recommend!

Prabhjot Kaur Bhatia

08:16 31 Jul 24

Top page if you want to deepen your knowledge of Excel. Their instruction videos are easy to follow and you learn to use the program quickly. Should any problem arise, their customer service is quick to respond and incredibly helpful.

Annica Hedberg

07:16 31 Jul 24

Very good courses!

William

08:09 03 Jul 24

Highly recommend Learnesy! Read the Excel courses which worked well as learning material where everything was clear and concise!

Trine Østlyngen

13:57 26 Jun 24

Have started a course in excel for economists and it looks very good so far. Easy to understand and instructive.

Stella Akello

12:46 24 Jun 24

Very good training and information that engaged. In case of problems, support was available and helpful. I will greatly benefit from what I have learned. Thanks Learnesy!

pimpimamu

11:57 24 Jun 24

Incredibly good and educational courses, definitely recommend! The various videos are easy to follow while being concise and straight to the point.

A Google User

07:14 24 Jun 24

So difficult to pass the course if you didn't do the exclusion method in the exams. There are still several things I don't understand. Do not recommend.

Eva Adgrim

07:14 24 Jun 24

So difficult to pass the course if you didn't do the exclusion method in the exams. There are still several things I don't understand. Do not recommend.

Cherry Tang

03:26 03 Jun 24

Good course

Hafsa Abdi Ahmed

17:28 28 May 24

Very instructive and educational course, Highly recommend!

Robin Cailum

17:49 12 Apr 24

Philip Claesson

11:00 28 Mar 24

Affordable, Educational, Practically useful.

jannapa boontan

11:24 01 Mar 24

Svante Palmgren

15:16 21 Dec 23

Very good and educational platform which is very helpful for your future career as well as studies.

Hanna Löfdahl

09:32 11 Dec 23

Good layout of training with short videos and an easy-to-understand page.

Delavega Don Jhon

10:49 12 Nov 23

Robert Gulevski

15:44 27 Oct 23

Sara Bergdahl

13:14 23 Oct 23

Excellent Excel course! Educational material, easy to follow and post shorter practice sessions, flexible to go back and rehearse if the need arises. Recommended!

kjell boström

13:16 14 Oct 23

Nice to be able to take it at your own pace. Quick response from Learnesy if you had questions.

Sofie L

14:47 09 Oct 23

I did my excel course here and it is extremely educational and easy to understand. Very good that it is divided into small videos for each part of the course where you can see and listen to how to do it.

Jessica Orbjörn

12:32 28 Sep 23

Very rewarding course and pedagogically laid out. The training follows a common thread and I have learned a lot from the first lessons. I appreciate that the courses are divided into smaller parts, as it is easier to absorb the various elements, but also to be able to carry out the training in parallel with one's work. I am also grateful for the help I received via your support!

Anita Lundtveit

13:45 25 Sep 23

I have started a beginner's course in Excel and think it is very good.I have always wanted to learn more about Excel and this online course is very well made and easy to understand. The tasks that come after each video are useful and show that you actually have to understand what you have been shown :-)I have already had good use for some of what I have learned so far.Recommend this course to those who want to learn Excel in a simple way.

Mira

06:51 25 Sep 23

Benny Nilsson

19:08 18 Sep 23

Good and instructive lessons. Good and clever "tests". After this course, you just want to learn even more about Excel.

Amanda Bredmar

12:30 29 Aug 23

Elvira Moberg

11:47 21 Aug 23

Took the basic excel course and thought it was great! Good structure with short lessons that were easy to follow and what I learned has been very useful. Very good service too!

brenda jellema

12:17 08 Aug 23

I have started an Excel course on Learnesy and can say that it is very educational and flexible! All videos and chapters are long enough to stay focused. Great for learning with tests after each section too. Can highly recommend courses at Learnesy!

A Ali

11:06 01 Aug 23

Bought the python course and it has been very educational and beneficial. The page is very easy to navigate. Highly recommended

Anne-Charlotte Hansson

08:34 01 Aug 23

I have taken Learnsey's basic Excel course. Very pleased, the course was easy to follow and was well laid out with lectures and exercises. I received quick and helpful support when I needed support.Can really recommend this course.

Inés Zapater Alvarez

19:15 13 Feb 23

I love the Learnesy Excel courses! They are really practice-oriented. The lessons are short interactive videos that catch your attention. I have considerably improved my Excel skills after the basic one. I would recommend it! Definitely!

ole solheim

13:53 28 Feb 22

Top quality!

Anita Kahara

22:12 09 Jan 22

Very well structerd course for anyone who want to learn Excel. Thanks Learnesy.

Nora Moro

09:43 24 Jun 21

Covers all the basics that enable a deeper understanding for more complicated skills. Effective way of learning and the knowledge is easy to apply when you need them for your own projects.

Niklas Ahlqvist

10:10 17 Jun 21

Very thorough and easy to follow courses. Gives a good understanding of the specific subjects.

Johan Pohl

07:49 15 Oct 20

Overall a good course, with a very easy/basic start for the first half (5-6 modules) before getting into the 'good stuff'.I consider myself an above-average user of MS Excel and the Office Suite and the later modules did cover some topics in an easy-to-follow way.I did encounter several .xlsx-files along the way with assignments who had suffered from lacking translation and some details were clearly wrong in the file compared to the quiz.These were settings and not values, so the main content can still be approved quality-wise.

Julia Bergsten

09:53 28 Jul 20

Online course: Excell Bas (basics)Great introduction to Excell and its tools!This is, I believe, one of the first and most basic courses that Learnesy offers. It introduces topics such as functions and formulas, navigation through the program, hotkeys, IF-formulas and much more. Each module in the course has a few video lessons of a couple of minutes long and ends with a quiz about the lesson. The quizes also includes applying the lesson learnt to a pre-set excel sheet, which made it easy to quickly learn the tool as I got to apply it directly. As the Excel program is built with multiple tools, the basics course was structured appropriately by going through the tools one by one with a subsequent quiz to test the knowledge.Previously I have used Excell throughout my studies, with some basic application such as creating functions, using pivot tables etc. to handle large data sets for assignments in various courses (mainly industrial economics, material handling and international distribution). This made the first lessons fairly easy as I am familiar with the program, but I also learnt something new in most of the first lessons. For instance, when learning about how to format sheets in excell, the lesson also explained how this can be used in large data sets, which put this into perspective how one tool is useful to solve more complex problems.As I had previous experience, especially the first 3 lessons were rather easy. When I did them, it felt a bit "unnecessary" as I already knew these bits. But they are easy and it goes fast to go through, and it probably depends on the experience of the learner. As the course progressed, I learnt more useful tools that I will continue to use from now on. Especially the lesson about IF-functions and search line/column was new to me, and something I believe I will use in my further studies and career.Something I would have like to have when working with the course, is some form of pdf showing an overview of the course before starting. Even though each lesson is labled, I believe it would be easier to get a grip of the entire course with a mindmap before starting the first lesson.To sum up the Excel Bas course:PROS+ Easy to use and understand the lessons+ Explains usages of different tools for further application+ Great content for a basics course with new tips and tricks as well as new knowledge of tools. Well suited for a self-taught learnerPOTENTIAL IMPROVEMENTS- Have a "cheat sheet" with everything learnt from the course to have as a refresher for my self- Include a mindmap of the overview of the course prior to starting the first lesson- Some quizes were a bit too easy, but that may depend on the course and your level of expertise in Excel prior to enrolling in a courseAll in all, a great course to improve my abilities in excel!

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