GDPR Policy

Information about personal data processing

1. Introduction

This document contains information about the processing of personal data within the framework of our use of customer data. In the information, “you” and “your” refer to the person whose personal data we may process and who is our customer, represents our customer or is a visitor to our website.

2. General

Learnesy AB is the party responsible for data in accordance with the General Data Protection Regulation (2016/679). This information on personal data processing explains how we handle the collection, processing, use and sharing of your personal data (personal data means any information relating to an identified or identifiable natural person.)

Learnesy AB applies the following basic principles regarding personal data processing:

  • We are considerate of the personal data we ask of you and the personal data we collect about you.
  • We store your personal data for the duration of time we have reason to keep it.
  • We intend to simplify your ability to control your personal data.
  • We aim to provide full transparency regarding how we collect, use, and share your personal data.

3. What information does Learnesy AB collect about you?

To fulfill the requests of our customers, visitors to our website, or from our retailers, you may be asked to provide one or more of this information:

  • Your social security number/personal number
  • Your email address
  • Your billing address
  • Your delivery address
  • Your phone number
  • Your contact details

4. When does Learnesy AB collect your information?

We collect your personal data when purchasing or ordering a course. We also collect data e.g. when you voluntarily fill in any of our forms, meet us, give us feedback and participate in competitions. Information about website use is collected through cookies. When you sign up for newsletters, your email address and, if necessary, your name will be used for our own marketing purposes until you unsubscribe. You can unsubscribe from newsletters at any time.

5. How does Learnesy AB use your information?

We collect and process data about you solely for defined purposes. These are as follows:

  • Process your order
  • Manage your customer account
  • Process payments
  • Deliver courses
  • Send information, news and offers
  • Improve the quality of our products and develop new products

All personal data is processed with confidentiality. The collected personal data will be processed, used, and stored solely for the purpose of the processing and carrying out of your order and marketing activities.

We process your personal data only for the purposes above and always supported by a legal basis. In the case of a private person’s purchase of our products (i.e., the purposes of processing of orders, handling of accounts, processing of payment, and delivery of courses), we process your personal data in order to fulfill your agreement with us. In the case of the remaining purposes or when our customer is a legal entity, our legitimate interest is to develop our services and products on a legal basis. If necessary, your personal data will be transferred to our service providers. In such a case, the personal data will only be processed and used by the service provider for the agreed purposes. Learnesy AB will not unlawfully share your information with companies outside our group.

6. Data subject’s rights

You have the right to request information about your personal data that we process. You have the right to request rectification or deletion of your data that you consider to be incorrect at any time. See contact details below.

7. Cookies

A cookie is a text file with anonymised information that includes a unique user identification.

8. Other web pages

Our website may contain links to other websites. Learnesy AB is not responsible for content on external web pages even if links refer to them.

9. Contact us

If you have a question, either for Learnesy AB regarding how your personal data has been processed or to appeal a decision, you can contact us via [email protected]